TRIBE Insights Privacy Policy

Last modified: November, 11 2025

 

TRIBE Insights (“TRIBE Insights,” “we,” “us,” or “our”) is a nonprofit organization based in Oak Park, Illinois, USA, with a mailing address at: 901 Lake St., Unit 3331, Oak Park, IL 60303 USA

 

TRIBE Insights operates the website located at www.tribesights.org, including all pages hosted thereunder (the “Website”), and any related websites, applications, digital products, communities, training platforms, or services that we directly own or operate (collectively, the “Services”). We value the privacy of our community members, research participants, entrepreneurs, subscribers, and visitors to the Website, and any others who share information with us or use the Services (collectively, “you” or “your”). As used in this Privacy Policy, “personal information” or “personal data” means information that can identify, relate to, describe, or could reasonably be associated with a particular individual or household. This may include, for example, your name, email address, phone number, and mailing address. It may also include demographic information, IP addresses, device identifiers, and other unique identifiers that may be linked to you. By visiting the Website, providing personal information to us, or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, which form part of and are incorporated into our Terms of Use.

 

Your Privacy Rights

As a nonprofit organization, TRIBE Insights may be exempt from certain provisions of some privacy laws. Even so, we take your privacy seriously and strive to align our practices with our mission and applicable law. Depending on where you live, you may have certain legal rights regarding your personal information, which may include the right to:

•Access the personal information we hold about you;

•Correct or update inaccurate personal information;

•Request deletion of your personal information;

•Restrict or object to certain processing; and

•Appeal decisions we make regarding your personal information.

 

Individuals in the European Economic Area (EEA), the United Kingdom, and certain other jurisdictions may have additional rights, as described in the “Visitors from Europe” section below.To exercise your rights or submit questions or concerns about your personal information or this Privacy Policy, please contact us as described in the “Contact Us” section.

 

What Personal Information We Collect

1. Information You Provide to Us Directly

In connection with your use of the Services, you may provide personal information directly to TRIBE Insights. For example, you may be asked to provide personal information when you:

•Create an account or profile on the Website or within a TRIBE community;

•Register for a membership, event, workshop, cohort, course, or program (virtual or in-person);

•Participate as a speaker, sponsor, vendor, research participant, or collaborator;

•Subscribe to newsletters, updates, or other communications;

•Access gated, premium, or members-only content, tools, or resources;

•Request support, contact us, or otherwise communicate with us.

 

This information may include, without limitation:

•Name;

•Email address;

•Postal mailing address;

•Job title, employer, or professional affiliation;

•Phone number (including mobile number);

•Business stage, areas of interest, and other profile information;

•Payment details (processed by third-party payment processors; we typically do not store full card numbers);

•Any other information you choose to share with us in forms, surveys, applications, or communications.

 

You may also choose to post personal and professional information to a profile, directory, or discussion area on the Website, such as your bio, photo, links to your business, and other content. You may share information through discussion boards, online chat, comments, event chat, or other interactive tools. Information you share in these spaces may be visible to other users or, depending on settings, to the public.You control what information you give us in these contexts. If you choose not to provide certain information, you may not be able to use some features or participate fully in the Services.

 

2. Search Terms and Usage Information

We may track search terms that users enter in search functions on the Website. We may also track what content users view or interact with so that we can understand what is most relevant, improve our offerings, and personalize content where appropriate.

 

3. Information We Collect Automatically

We and our third-party service providers may automatically collect certain information when you visit or use the Website, including:

•Device type and operating system;

•Browser type and settings (e.g., time zone, language, and currency preferences);

•IP address and approximate location;

•Date and time of your visit;

•Pages you visit, links you click, and other usage data.

 

We use this information to operate and improve the Website and Services, support security, and understand how users engage with our content.We may also use third-party analytics and advertising services (such as Google Analytics, HubSpot, Google Ads, High Level, or similar platforms) that collect information about your activity over time and across different sites and services for analytics and, where permitted, targeted advertising. You can control how your browser activity is tracked and whether you receive certain types of targeted advertising through browser settings and other tools provided by these services.

 

Cookies

We may use cookies and similar technologies to collect information and improve your experience on the Website. A cookie is a small text file placed on your device by a website. Cookies can be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device for a set period or until deleted). We use cookies to:

•Recognize you when you return to the Website;

•Remember your preferences and settings;

•Analyze traffic patterns and usage on the Website;

•Help optimize content and user experience;

•Support security and authentication.

 

Some cookies are essential for the Website to function; others are performance or analytics cookies that help us understand how the Website is used. You are not required to accept cookies. However, if you disable or reject cookies, some features of the Website or certain Services may not function properly. Most browsers allow you to:

•Notify you when a cookie is set;

•Block or limit cookies;

•Delete cookies already on your device.

For more information on cookies and how to manage them, you may visit resources such as www.allaboutcookies.org.

 

How We Use Your Information

In general, TRIBE Insights uses the personal information we collect to provide, maintain, and improve the Services and to advance our educational and research-oriented nonprofit mission. This includes:

•Providing the Services. Enabling access to the Website, communities, courses, workshops, events, tools, and resources; processing registrations and payments; issuing confirmations, certificates, and receipts.

•Account and Community Management. Creating and managing user and member accounts, profiles, and preferences; providing account access and authentication; managing community participation and membership status.

•Communication. Sending administrative messages (e.g., account activation, confirmations, system alerts), newsletters, event updates, program announcements, research invitations, and other communications you have requested or that relate to your engagement with TRIBE. Communications may be sent via email, SMS/text, or other channels consistent with your preferences and applicable law.

•Research, Evaluation, and Improvement. Conducting surveys and other research; understanding how the Website and Services are used; improving functionality, user experience, content relevance, and platform performance.

•Mission-Aligned Messages and Promotion. Sharing information about programs, events, initiatives, resources, and opportunities from TRIBE Insights and, where appropriate, select mission-aligned partners. You may opt out of certain promotional communications as described in those messages or by contacting us.

•Security and Legal Compliance. Protecting the integrity and security of the Website and Services; detecting and preventing fraud, abuse, or violations of our Terms; complying with legal obligations; and enforcing our rights.

 

We do not use your personal information for unrelated commercial purposes, nor do we sell your personal information.

 

SMS/Text Messaging and Mobile Communications

We may offer SMS/text messaging programs related to TRIBE Insights and TRIBE Insights initiatives, including reminders, alerts, educational content, and mission-aligned updates.

 

Opt-In

By providing your mobile phone number and affirmatively opting in (for example, by checking a box on a form, signing up through a web form, or texting a designated keyword), you agree that TRIBE Insights may send you SMS/text messages related to:

•Event, cohort, or program reminders and updates;

•Research invitations and participation reminders;

•Community, educational, or resource updates;

•Mission-aligned announcements or opportunities.

 

Message frequency may vary based on your interactions and the specific program(s) you join. Message and data rates may apply as determined by your mobile carrier. Your consent to receive SMS/text messages is not a condition of purchasing any goods or services. We maintain records of your mobile number and consent for compliance and program management.

 

Opt-Out

You can opt out of TRIBE Insights SMS/text messages at any time by:

•Replying STOP to any text message we send; or

•Contacting us at hello@tribeinsights.org with your request and the phone number you want removed.

 

After you send STOP, you may receive one additional message confirming that you have been unsubscribed. We will process your opt-out promptly as required by applicable law.

 

Help

If you need assistance related to our SMS program, you can:

•Reply HELP to any message; or

•Contact us at hello@tribeinsights.org.

 

Carrier Disclosures

Delivery of SMS/text messages is subject to effective transmission by your carrier and network provider. Carriers are not liable for delayed or undelivered messages. For questions about your text or data plan, please contact your wireless provider.

 

Sharing of Mobile Numbers

We may share your mobile number with third-party providers solely to deliver messages on our behalf (for example, SMS gateways or platforms). We do not sell your mobile number, and we do not share your mobile number with unaffiliated third parties for their own marketing purposes.

 

When We Disclose Your Information

We may share your personal information as follows:

1. With Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as:

•Website hosting, maintenance, and security;

•Payment processing;

•Email and SMS communication platforms;

•Analytics and advertising services;

•Event management and virtual event platforms;

•Learning management systems, survey tools, and collaboration tools.

 

These service providers are authorized to use your personal information only as necessary to provide services to us and are expected to safeguard your information appropriately.

 

2. With Mission-Aligned Partners and Co-Hosts

In connection with events, programs, or initiatives that we co-host or deliver with other mission-aligned organizations, we may share limited information (such as your name, organization, and contact details) with those partners where reasonably necessary for event logistics, participation, or follow-up, and where permitted by law. Where appropriate, you may be given a choice to opt in or opt out of such sharing at registration.

 

3. With Your Consent

We may share your personal information with third parties when you explicitly consent to or request such sharing (for example, when you choose to connect with a partner organization or sign up to receive communications from a particular collaborator).

 

4. Legal, Security, and Protection

We may disclose personal information if we believe in good faith that such disclosure is:

•Required by law, regulation, court order, or other legal process;

•Appropriate to respond to lawful requests by public authorities or government agencies;

•Necessary to protect our rights, property, or safety, or that of our users, partners, or the public;

•Necessary to investigate, prevent, or take action regarding suspected illegal activities, fraud, or security issues.

 

5. Organizational Changes

If TRIBE Insights is involved in a merger, collaboration, restructuring, dissolution, or other organizational change, your information may be transferred as part of that process, subject to any applicable legal requirements and reasonable safeguards consistent with our nonprofit mission. Except as described in this Privacy Policy or in specific notices relating to particular Services, we do not sell or rent your personal information, nor do we share it with unaffiliated third parties for their own independent commercial marketing purposes.

 

Third-Party Websites and Services

The Website may contain links to third-party websites, apps, or services. If you access other sites through these links, you do so at your own risk. Those third-party sites are not controlled by TRIBE Insights, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites or services you visit before providing personal information to them.

 

Commitment to Data Security

We use commercially reasonable physical, technical, and administrative safeguards to help protect the integrity and security of personal information. These measures may include:

•Secure data networks protected by firewalls and access controls;

•Encryption or other safeguards in transit or at rest, where appropriate;

•Limiting access to personal information to authorized personnel only.

 

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. To help protect your privacy and security, we may take reasonable steps to verify your identity before granting access to your account or information. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.

 

Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

•Providing and improving the Services;

•Supporting our nonprofit programs, research, and community activities;

•Meeting legal, accounting, or reporting requirements;

•Resolving disputes and enforcing agreements.

 

To determine the appropriate retention period, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal and grant-related requirements. When information is no longer needed, we will take reasonable steps to delete or de-identify it.

 

Children’s Privacy

The Website and Services are not directed to children under 18, and we do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not use or access the Website or Services and do not provide any personal information to us. If we learn that we have collected personal information from a child under 18, we will take appropriate steps to delete such information. If you are a parent or guardian and believe your child has provided personal information to us without your consent, you may contact us as described below and we will work to remove that information.

 

Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) setting that signals to websites that you do not wish to be tracked. Because there is currently no single, universally accepted industry standard for responding to DNT signals, our Website does not presently respond to DNT browser settings. You can still manage cookies and similar technologies through your browser settings and other tools, as described in the Cookies section above.

 

Visitors from Europe

If you are visiting the Website from the EEA, the UK, or other regions with data-protection laws that differ from those in the United States, please note that your personal data may be transferred to, stored, and processed in the United States and other countries where our service providers are located.

 

By providing your personal information or using the Services, you acknowledge and consent to these transfers, subject to applicable law.For purposes of EU and UK data-protection laws, TRIBE Insights is typically the “controller” of personal data you provide through the Services. Where applicable, you may have the following rights with respect to your personal data:

•The right to access personal data we hold about you;

•The right to request correction or updating of inaccurate personal data;

•The right to request deletion of your personal data;

•The right to restrict or object to the processing of your personal data;

•The right to data portability;

•The right to withdraw your consent where processing is based on consent; and

•The right to lodge a complaint with a supervisory authority in your jurisdiction.

 

We will only process your personal data where we have a lawful basis, such as:

•Your consent;

•Performance of a contract with you or taking steps at your request before entering into a contract;

•Compliance with a legal obligation; or

•Our legitimate interests or those of a third party, provided such interests are not overridden by your rights and interests.

 

To exercise your rights, please contact us using the information in the Contact Us section. We may need to verify your identity before responding to your request.

 

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will update the “Last modified” date at the top of this page. In general, we will use your personal information consistent with the Privacy Policy in effect at the time the information was collected, unless we obtain your consent to do otherwise or are required by law to make changes. Your continued use of the Website or Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

 

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact us at:

TRIBE Insights

901 Lake St., Unit 3331

Oak Park, IL 60303 USA

Email: hello@tribeinsights.org